About Us

About PulseRig Fitness

Welcome to PulseRig Fitness – a UK-based fitness equipment retailer dedicated to making high-quality fitness equipment accessible to everyone. Based in Walsall, we're committed to helping you achieve your fitness goals from the comfort of your own home.

Our Mission

At PulseRig Fitness, we believe that everyone deserves access to reliable, high-quality fitness equipment without the ongoing costs of gym memberships. Our mission is to empower individuals across the UK to build strength, improve their health, and maintain active lifestyles through carefully selected fitness products that deliver real results.

Who We Are

PulseRig Fitness is a growing UK business with a passion for fitness and customer satisfaction. We're not just another online retailer – we're fitness enthusiasts who understand the importance of reliable equipment and exceptional customer service.

Our Business Details:

  • Address: 160A Lichfield Road, Walsall, WS4 1PN, United Kingdom
  • Email: support@pulserigfitness.com
  • Phone: 01922 322183
  • Business Hours: Monday–Friday, 9:00–17:00 (UK time)
  • Company Registration: 16753599

Our Commitment to You

Quality Assurance

Every product we stock is carefully selected for its quality, functionality, and value. We work with trusted suppliers and conduct quality checks to ensure you receive equipment that meets our standards.

Customer Support

Our UK-based customer support team is here to help with product questions, order assistance, and after-sales support. We believe in building long-term relationships with our customers, not just making sales.

Transparent Business Practices

  • Clear pricing with no hidden fees
  • Honest product descriptions and realistic expectations
  • Transparent shipping and return policies
  • Secure payment processing with trusted gateways

Reliable Service

  • Orders processed within 1–3 business days
  • Free UK shipping on orders over £50
  • 30-day return policy on unused items
  • Professional packaging and handling

Why Choose PulseRig Fitness?

 UK-Based Business
We're proudly based in the UK, understand local needs, and provide support in your time zone.

💪 Fitness Focused
We're not just selling products – we're supporting your fitness journey with equipment that works.

🔒 Secure Shopping
SSL-encrypted checkout, trusted payment processors, and secure data handling.

📞 Real Support
Speak to real people who care about your experience and satisfaction.

📦 Reliable Delivery
Partnerships with trusted UK carriers for dependable delivery services.

Our Growth Story

PulseRig Fitness started with a simple vision: to make quality fitness equipment accessible to UK households. We began by focusing on the domestic market, building relationships with customers who value quality, reliability, and honest service.

As we continue to grow, we maintain our core values of customer satisfaction, product quality, and transparent business practices. Our future plans include expanding our product range and eventually serving international customers, but our commitment to excellence remains unchanged.

Customer Satisfaction

Your satisfaction is our priority. We measure our success not just by sales, but by:

  • Customer feedback and reviews
  • Repeat business from satisfied customers
  • Successful resolution of any issues
  • Building trust in the PulseRig brand

Contact Us

We're here to help with any questions about our products, services, or policies.

Get in Touch:

Our Promise

At PulseRig Fitness, we promise to:

  • Provide accurate product information
  • Process orders promptly and professionally
  • Stand behind our products with fair return policies
  • Treat every customer with respect and care
  • Continuously improve our products and services

Thank you for choosing PulseRig Fitness as your fitness equipment partner. We look forward to supporting your health and fitness journey.