FAQs

Orders are processed within 1–3 business days (Monday–Friday). Once dispatched, delivery's are 3–7 business days. In total you should be with your package after the calculations within 4-10 business days. See our shipping policy for more details. 

No currently Pulserig Fitness are not on the international market. We hope to set up international markets in the future as Pulserig Fitness grows. Customers will only be able to checkout in the UK to a UK address.

We will email you a tracking number once your order has shipped. Please see our track order page to follow your parcel every step of the way.

If you’re not satisfied with your purchase, you may return items within 14 days of receiving your order. Products must be unused, in their original packaging, and in resalable condition. Once we receive and inspect your return, refunds to your original payment method are processed within 7 business days.

To initiate a return or request an exchange, email us at support@pulserigfitness.com with your order number and reason for return. We’ll respond with instructions (typically within 24 business hours). Customers are provided with an return label upon email request with no shipping costs. Please see our returns and refund policy. 

We accept most major credit and debit cards, including Visa, Mastercard, Maestro and American Express. You can also pay with Apple Pay, Google Pay, Diners Club, Discover, Shop Pay and Union Pay. Please see our payments methods page for more details.

If you have questions about your order, shipping or returns, please contact our support team at support@pulserigfitness.com. Our customer support hours are Monday – Friday, 9 AM – 5 PM (UK time).

Pulserig Fitness was born from a passion for progress. We hand‑select high‑performance products that meet strict standards of function, durability and accessibility—so you can train smarter, recover faster and push harder, wherever you are.